Effective date: March 21, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and AutoBook AI, a product of Varro LLC ("Company," "we," "us," or "our"), governing your access to and use of the AutoBook AI platform, website at autobookmyleads.com, APIs, and related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, TCPA Compliance Policy, and Indemnification Agreement, which are incorporated by reference.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use the Service.
AutoBook AI provides an AI-powered SMS appointment-setting platform designed for service-based businesses. The Service includes:
The Service is designed to assist with appointment booking and is not a substitute for human judgment in business decisions. Results may vary based on lead quality, industry, business configuration, and other factors outside our control.
To use the Service, you must:
The Service is intended for use by businesses and is not available for personal, non-commercial use.
To use the Service, you must create an account by providing accurate, current, and complete information. You agree to update your account information promptly to keep it accurate.
You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys. You agree to:
You agree to use the Service only for legitimate business communication purposes. You agree not to:
We reserve the right to investigate and take appropriate action against anyone who violates this section, including suspending or terminating the offender's account and reporting them to law enforcement authorities.
As a user of the Service, you are responsible for:
The Service, including all software, algorithms, AI models, user interfaces, designs, text, graphics, and documentation, is owned by AutoBook AI and Varro LLC and is protected by copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited right to use the Service in accordance with these Terms.
You retain all ownership rights in the data, content, and materials you upload to or create through the Service ("Customer Data"), including lead information, business data, and messaging templates. You grant us a limited, non-exclusive license to use, process, store, and transmit your Customer Data solely as necessary to provide and improve the Service.
If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation or compensation to you.
AutoBook AI is offered as a monthly subscription at $299 per month, billed monthly. The subscription includes access to the full platform, AI-powered SMS conversations, calendar integrations, the dashboard, and all compliance tools.
New customers are eligible for a 14-day free trial with full access to all features. No payment information is required to start the trial. If you do not subscribe before the trial ends, your account will be deactivated and no charges will be incurred.
Subscriptions are billed on a monthly cycle starting from your subscription date. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.
We accept major credit cards and debit cards via Stripe. By providing a payment method, you authorize us to charge the applicable subscription fee to that payment method on each billing date.
If payment fails, we will attempt to charge your payment method again. If payment is not received within 7 days of the billing date, we may suspend your access to the Service until the outstanding balance is paid.
We reserve the right to change our pricing at any time. Price changes will be communicated at least 30 days in advance and will apply to billing periods that begin after the effective date of the change.
All fees are exclusive of applicable taxes. You are responsible for any sales tax, use tax, VAT, or other taxes imposed on the Service, excluding taxes based on our net income.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that:
You acknowledge that AI technology is inherently probabilistic and that the Service may occasionally produce responses that are unexpected, incomplete, or require human review. You are responsible for monitoring conversations and intervening when necessary.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AUTOBOOK AI, VARRO LLC, THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This includes, without limitation, damages arising from missed appointments, lost leads, AI errors or unexpected responses, SMS delivery failures, or any interruption to the Service.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO AUTOBOOK AI DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless AutoBook AI, Varro LLC, and their officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms, your violation of any law, or your failure to obtain proper consent from leads.
For the full indemnification terms, please see our Indemnification Agreement, which is incorporated into these Terms by reference.
You may cancel your subscription and terminate your account at any time through your account settings or by contacting us at [email protected]. Cancellation takes effect at the end of your current billing period.
We may suspend or terminate your account immediately and without notice if we reasonably believe that you have violated these Terms or any applicable law, your use of the Service poses a risk to us, other users, or third parties, your account has been used for fraudulent or illegal activity, or you have failed to pay outstanding fees after notice.
For non-violation terminations, either party may terminate with 30 days written notice.
Upon termination:
Before initiating any formal dispute resolution, the parties agree to attempt to resolve any dispute informally. You must send a written notice to [email protected] describing the nature of the claim and the relief sought. We will attempt to resolve the dispute within 60 days.
If the dispute cannot be resolved informally, you and AutoBook AI agree that any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the State of Delaware. The arbitrator's award shall be final and binding.
YOU AND AUTOBOOK AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
You may opt out of the arbitration provision by sending written notice to [email protected] within 30 days of first creating your account.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before they take effect. Your continued use of the Service after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree with the updated Terms, you must stop using the Service and cancel your subscription.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy, TCPA Compliance Policy, and Indemnification Agreement, constitute the entire agreement between you and AutoBook AI regarding the Service.
For questions about these Terms, please contact us: