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Terms of Service

Effective date: June 12, 2026

Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Eligibility
  4. Account Registration and Responsibilities
  5. Acceptable Use
  6. User Obligations
  7. Intellectual Property
  8. Payment Terms
  9. Disclaimer of Warranties
  10. Limitation of Liability
  11. Indemnification
  12. Termination
  13. Dispute Resolution
  14. Governing Law
  15. Modifications to These Terms
  16. Severability and Entire Agreement
  17. Contact Information

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Autobook AI LLC ("Company," "we," "us," or "our"), governing your access to and use of the AutoBook AI platform, website at autobookmyleads.com, APIs, custom implementation services, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, TCPA Compliance Policy, and Indemnification Agreement, which are incorporated by reference.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use the Service.

2. Description of Service

AutoBook AI provides custom AI appointment-setting systems for service-based businesses. The Service may include:

The Service is designed to assist with appointment booking and is not a substitute for human judgment in business decisions, compliance decisions, or sales advice. Results may vary based on lead quality, offer, market, speed of integration, sales process, compliance posture, and other factors outside our control.

3. Eligibility

To use the Service, you must:

The Service is intended for use by businesses and is not available for personal, non-commercial use.

4. Account Registration and Responsibilities

4.1 Registration

To use the Service, you must create an account by providing accurate, current, and complete information. You agree to update your account information promptly to keep it accurate.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your password and any API keys. You agree to:

5. Acceptable Use

You agree to use the Service only for legitimate business communication purposes. You agree not to:

We reserve the right to investigate and take appropriate action against anyone who violates this section, including suspending or terminating the offender's account and reporting them to law enforcement authorities.

6. User Obligations

As a user of the Service, you are responsible for:

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all software, algorithms, AI models, user interfaces, designs, text, graphics, and documentation, is owned by Autobook AI LLC and is protected by copyright, trademark, patent, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in our intellectual property except the limited right to use the Service in accordance with these Terms.

7.2 Your Data

You retain all ownership rights in the data, content, and materials you upload to or create through the Service ("Customer Data"), including lead information, business data, and messaging templates. You grant us a limited, non-exclusive license to use, process, store, and transmit your Customer Data solely as necessary to provide and improve the Service.

7.3 Feedback

If you provide us with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation or compensation to you.

8. Payment Terms

8.1 Pricing and Service Orders

AutoBook AI is sold through custom service orders, statements of work, order forms, or written agreements that describe the implementation scope, recurring fees, usage terms, and any included support. Pricing is not guaranteed by any public website copy unless it appears in a signed or otherwise accepted order document.

8.2 No Automatic Complimentary Access

Unless a written order document expressly says otherwise, AutoBook AI does not provide automatic complimentary access, unpaid setup periods, or promises that a specific number of appointments will be booked. Demo access, pilot access, or proof-of-concept work may be offered at our discretion and may be subject to separate terms.

8.3 Billing and Cancellation

Fees, billing dates, minimum commitments, renewal terms, cancellation rights, and refund terms are governed by the applicable order document. Unless that document states otherwise, setup and implementation fees are non-refundable once work begins, and recurring fees are billed in advance.

8.4 Payment Methods

We may accept credit cards, debit cards, ACH, wire transfer, or other approved payment methods. By providing a payment method, you authorize us and our payment processors to charge applicable fees according to the accepted order document.

8.5 Late Payments

If payment fails or an invoice becomes overdue, we may suspend implementation work, platform access, integrations, messaging, or support until the outstanding balance is paid. You remain responsible for amounts owed under the applicable order document.

8.6 Price Changes

We reserve the right to change our pricing at any time. Price changes will be communicated at least 30 days in advance and will apply to billing periods that begin after the effective date of the change.

8.7 Taxes

All fees are exclusive of applicable taxes. You are responsible for any sales tax, use tax, VAT, or other taxes imposed on the Service, excluding taxes based on our net income.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, we do not warrant that:

You acknowledge that AI technology is inherently probabilistic and that the Service may occasionally produce responses that are unexpected, incomplete, or require human review. You are responsible for monitoring conversations and intervening when necessary.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AUTOBOOK AI, VARRO LLC, THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

This includes, without limitation, damages arising from missed appointments, lost leads, AI errors or unexpected responses, SMS delivery failures, or any interruption to the Service.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO AUTOBOOK AI DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Autobook AI LLC and its officers, directors, employees, agents, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your violation of these Terms, your violation of any law, or your failure to obtain proper consent from leads.

For the full indemnification terms, please see our Indemnification Agreement, which is incorporated into these Terms by reference.

12. Termination

12.1 Termination by You

You may request termination by contacting us at [email protected]. Termination rights, notice periods, and any remaining payment obligations are governed by your order document or service agreement.

12.2 Termination by Us

We may suspend or terminate your account immediately and without notice if we reasonably believe that you have violated these Terms or any applicable law, your use of the Service poses a risk to us, other users, or third parties, your account has been used for fraudulent or illegal activity, or you have failed to pay outstanding fees after notice.

For non-violation terminations, either party may terminate with 30 days written notice.

12.3 Effect of Termination

Upon termination:

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution, the parties agree to attempt to resolve any dispute informally. You must send a written notice to [email protected] describing the nature of the claim and the relief sought. We will attempt to resolve the dispute within 60 days.

13.2 Binding Arbitration

If the dispute cannot be resolved informally, you and AutoBook AI agree that any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wyoming unless the parties agree otherwise. The arbitrator's award shall be final and binding.

13.3 Class Action Waiver

YOU AND AUTOBOOK AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

13.4 Exceptions

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

13.5 Opt-Out

You may opt out of the arbitration provision by sending written notice to [email protected] within 30 days of first creating your account.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

15. Modifications to These Terms

We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before they take effect. Your continued use of the Service after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree with the updated Terms, you must stop using the Service and cancel your subscription.

16. Severability and Entire Agreement

If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

These Terms, together with the Privacy Policy, TCPA Compliance Policy, and Indemnification Agreement, constitute the entire agreement between you and AutoBook AI regarding the Service.

17. Contact Information

For questions about these Terms, please contact us: